Code of Professional Ethics
The standards of conduct set forth in this Code provide basic principals in the ethical practice of management consulting. The purpose of this Code is to help University of Iowa Community Medical Services, Inc. [UICMS] consultants maintain their professionalism and adhere to high ethical standards in the conduct of providing services to our clients and in their dealings with their colleagues and the public.
A. Independence, Integrity and Objectivity
- Consultant will conduct herself/himself with integrity and credibility to their profession and to UICMS at all times.
- Consultant will express an opinion for a client only when consultant and UICMS are organizationally and contractually independent of the client. Areas of possible conflict include, but not limited to: financial interests, purchase or sale of products and services, and potential future contracts with the client.
- Consultant will avoid conflicts of interest or the appearance of such and immediately disclose to the client circumstances or interests that may influence judgment or objectivity. A consultant will not knowingly misrepresent facts when providing managerial advice to client for personal gain or for any other reason not in the best interest of the client.
- Consultants will withdrawal from a consulting assignment when objectivity or integrity may be impaired.
B. General and Professional Standards
- Consultant will undertake only those engagements that she/he can reasonably expect to complete with professional competence. Consultant will only assign staff or engage colleagues with the knowledge and expertise needed to serve the client effectively and will promote adherence to the Code by other members working on their behalf.
- Consultant will adequately plan and prepare for an engagement with a client. This will include mutually establishing with clients realistic expectations of the benefits and results of services provided. Before accepting any engagement the consultant will ensure there is a mutual understanding of the objectives, scope, work plan, and fee arrangements.
- Consultant will obtain sufficient relevant data to afford a reasonable basis for any conclusions or recommendations made to a client.
- Consultant will not permit her/his name to be used with a forecast of future transactions or in any way create a belief that the consultant vouches for the achievability of the forecast by the client.
- Consultant will express an opinion regarding legal or financial matters only if the consultant is adequately trained in the particular area of expertise.
- Consultant will complete the contracted services within the agreed upon time schedule.
- Consultant will not present himself/herself to a client in a misleading manner or seek to obtain clients by any form of solicitation that is false, misleading or deceptive.
- Consultants will provide full disclosure of their relationship with clients whenever called upon to do so by UICMS management.
- Consultants abide by the policies and procedures of UICMS at all times including the Code of Professional Ethics. Failure to do so may result in disciplinary action.
- Consultants conduct themselves in a manner appropriate to maintain UICMS’s image in the business community.
- Consultants will support their fellow consultants when called upon to do so as long as such services are in accord with UICMS policies and the Code of Professional Ethics.
- Consultants will not obtain clients of UICMS by unorthodox or unscrupulous means.
C. Responsibility to Clients
- Consultant will treat appropriately all confidential client information that is not public knowledge, take reasonable steps to prevent it from access by unauthorized people, and will not take advantage of proprietary or privileged information, either for use by UICMS and its employees, the client’s firm, or another client, without the client’s permission.
- Any occurrences of malfeasance, dangerous behavior, or illegal activities discovered within the scope of the engagement will be reported to the appropriate authorities either within or external to the client organization.
- Consultants will not attempt to charge clients additional fees beyond those provided by the contract for services with UICMS.
- Commissions, remuneration, or other benefits from a third party in connection with the recommendations or disclosure of any financial interest in goods or services that form part of such recommendation without the client’s prior knowledge and consent are not allowed.